Interviewing Guide
- I. OVERVIEW
- II. PREPARATION
- III. INTERVIEWING TIPS FOR THE NATURALLY RESERVED
- IV. INTERVIEW TIPS THAT MAKE THE DIFFERENCE
- V. TYPICAL QUESTIONS EMPLOYERS ASK DURING INTERVIEWS
- VI. SAMPLE QUESTIONS TO ASK DURING INTERVIEWS
- VII. INTERVIEW CHECKLIST
I. OVERVIEW
The interview is one of the most important components to procuring a job. For most, it is not an innate talent and for many people can be an extremely stressful experience. However, effective interviewing is a skill that all law students can master with practice. This hand-out will discuss the various components of an interview, how to prepare, what to expect from a call-back and general tips on succeeding in the interview process. For questions about how to address inappropriate or illegal questions, please refer to the Discrimination in Interviewing handout located in the Information Center in the Career Services Office ("CSO"). Keep in mind, the key to a successful interview centers around careful planning, preparation and practice.
Like a letter, an interview has a greeting, a discussion, and a closing. The greeting, although frequently filled with small talk, is a very important part of an interview. The rapport established during this time sets the tone for the entire interview. First impressions can affect the remainder of the interchange. You don't get a second chance at a first impression. Do what you can to create a favorable impression during the first few moments of the interview. Use a firm handshake in your greeting, be pleasant in your facial expressions (smile), speak clearly and appear confident. You want to present a relaxed but professional appearance.
During the discussion phase of the interview, you and the employer will exchange information. This is the time when you will be "selling" yourself. The key to this portion of the interview is preparation. You must know yourself, (i.e., know your resume), the organization with which you are interviewing and how your qualities match its needs.
Before leaving the interview, it is a good idea to ask when you might hear about the status of your application and whom you might call if you have any additional questions about the organization or the position. After the interview, write down the names of the people you met and any information about the organization or the position that you had not known before. This will help you later in preparing for a call-back interview or in making a decision if you are offered the position.
Everything you are about to read will help you prepare for both the initial screening interview as well as the call-back interview. However, please refer to the Call-Back Interview Guide for more detailed tips for call-back interviews.
II. PREPARATION
A. Know Your Resume
Preparation should take place on several different levels. The first, often overlooked and probably simplest step in preparing for the interview, is to know your resume. As simple as it sounds it=s amazing how frequently employers complain about students= inability to articulate experiences listed on their resume. The inability to address in detail even one small item from your resume can lead the employer to question your honesty with respect to your entire resume. However, it takes only a few moments for you to carefully review your resume and prepare short responses to potential questions about anything on it.
B. Know the Employer and the Geographic Area
The next preparatory step involves learning about the employer and the interviewer. There are a number of resources that provide printed information, particularly on large firms and government agencies. The following is a list of resources which may be helpful to you in preparing for your interviews: the employer file drawers in CSO, individual organization resumes and web sites, the NALP Directory of Legal Employers, Martindale-Hubbell, the Insider's Guide to Law Firms, The American Lawyer Mid-level or Summer Associates Survey and the National Law Journal's Annual Survey of the Nation's 250 Largest Law Firms. Information on public interest agencies, firms and some government agencies may also be obtained on Lexis-Nexis, Westlaw and the Internet.
In addition to the printed materials available on different law firms and organizations, it is also important to collect information about prospective employers from people. Each summer, CSO puts together a list of where students worked during the summer. Additionally, through the Internship Program, CSO collects evaluations from students in which they describe in detail the organization and their experience where they interned during the summer. While these descriptions are subjective, they are worth reading. Another great resource is the USC Graduate Directory, a copy of which is made available to students in CSO. Talk to the summer associates or alumni, to the extent they are available to meet with you, and ask a lot of the tough questions. Additionally, CSO staff are great resources as they are quite familiar with many organizations= reputations. Later, during your interview, let the employer know that you spoke to one of last year's summer associates or the associate/partner alum, and, that as a result of that conversation, you learned, for example, about the firm's pro bono policies. Be certain to let the interviewer know that you took time to learn more about the firm beyond simply reading the firm's resume.
Don't stop there, particularly if you are planning to relocate. Go the extra mile to develop a good answer to "Why do you want to be in Pittsburgh?" when it is clear from your resume that you have spent your entire life in Los Angeles. Students frequently respond to the question of "Why Pittsburgh?" by saying they wanted a change from Los Angeles and that they have a few friends or relatives in Pittsburgh, thus making a logical choice in their own minds. If you were running a business -- would you be inclined to believe these comments reflect a really serious interest in your city? Would you take a chance by hiring someone whose interest in your city seemed so shallow?
You can get detailed information on many cities from a Representative's or Senator's Office; from a paperback book entitled, Places Rated Almanac; from Money Magazine, which publishes an annual issue that rates geographic locales on several important factors; from the Chamber of Commerce; from local newspapers and the World Wide Web. It doesn't take much time to become an expert so you can respond intelligently when asked about the city during an interview. Include in your answer the criteria you used to decide on the appropriateness of a city and the economic aspects of your decision to look for a job in that city. You will then have an answer that conveys more thought and a more serious intent than the fact that you would like to live closer to your friends and family.
C. Market Yourself
The third type of preparation involves developing your own marketing strategy. What will you tell an employer that will convince him or her that you are the best person for the job? Regardless of what questions the interviewer poses, the major question facing an interviewer is "Why should I hire you?" It is important to answer this question during the interview even though it is unlikely that the question will be asked so directly. Yes, you read that correctly. Prepare an answer to "Why should I hire you?" and deliver the answer even if the question is never asked directly. Your answer to that question becomes your hidden agenda. It contains all the important facts that will persuade a prospective employer to hire you.
To prepare your hidden agenda, consider what it is that employers look for in a summer associate or in any new employee: What types of skills and qualities are most important and what knowledge would be most beneficial to the firm? For example, depending on the firm or organization, offering evidence that you have excellent skills in the areas of legal research and writing can be very important. You must think about what in your background demonstrates that you possess such skills and qualities and develop a strategy to effectively get that across to the employer. You should also highlight any other abilities and attributes you possess which the employer might find meaningful. During your preparation, it is important to think about at least one accomplishment or acquired skill (important to the prospective employer) for each significant experience listed on your resume.
Remember, you should try to get this information across even if the question is never specifically asked. When revealing your significant attributes, you should do so in a conversational tone, not in a way that sounds like a prepared speech you're giving to every employer ("canned" speeches will turn the interviewer off.)
Take an active approach to interviewing. Give the interviewer what you want to give -- not necessarily what he or she wants to find out -- by working into the conversation your relevant skills. You should never, however, "fight" with the employer to control the focus of the interview. You should transition into describing your pertinent qualities at an appropriate time in the interview. Most interviewers will welcome the transition.
D. Prepare for your Weaknesses
Another important way to prepare for the interview is to think of the one or two questions you hope no one will ask you, and then be certain to prepare an answer to each one. Examples might include "What is your GPA?"; "Why Pittsburgh?" or "Did you get an offer from the firm where you clerked last summer?" It is very important that you maintain eye contact when you are dealing with the tough issues, address them and then move on to more positive attributes.
Over the years, students have shared some unusual questions that employers have asked during interviews. Although these questions are less likely to be asked than others, you may want to think about the best answer to each of them. Some of the unusual questions are:
- Tell me an anecdote about you and the law.
- Discuss a problem you solved creatively.
- What do you do when you are not in law school?
- Tell me about an instance where you didn=t succeed initially.
- How do you operate in a leadership capacity?
E. Practice
When preparing your responses, say them out loud, participate in the Alumni Mock Interview Program, schedule a mock interview with CSO staff, practice with a friend, relative or even in front of a mirror to be sure they are strong answers. Do they mention your skills and abilities? Do they demonstrate your knowledge and intellect? Do they reflect your motivation or personality?
As they say, "Practice makes perfect," but more importantly, practice builds confidence. Thus it is a very good idea to think carefully about your answers so when that tough question comes up, you will be able to get all of your important assets across and articulate an answer effectively. Memorizing responses to questions is not necessary and, in fact, not recommended. If you sound rehearsed, you can ruin the rapport and conversational tone you've established with the interviewer. Sounding confident, however, is important and will impress the interviewer. The ability to display confidence is important in both the practice of law and in the interview process. If you are well prepared, if you know that you have not left a stone unturned, you are more likely to appear confident. Professional legal consultants who train lawyers how to interview students often suggest that interviewers ask particular questions because the way students respond to them reveals a lot about their potential. An example of such a question is "What prompted your decision to pick your major (or college)?" Consultants believe that there is a high correlation between how one approaches decisions and how one approaches problems.
Another question that legal consultants recommend is "Why did you go to law school?" The answer to this question helps to reveal whether you understand what a lawyer does and how your skills and abilities might fit into the profession.
F. Reveal Important Qualities
Most employers are looking for qualities in addition to, and as important as, academic achievements or being selected for the law review. However, even though most employers are looking for these additional qualities, you must take the initiative to make sure they are brought out effectively. The dimensions that are demonstrated both through your resume and in the interview include:
- maturity
- vitality/ enthusiasm
- judgment analytical
- ability
- breadth and depth of knowledge interpersonal skills
- productivity
- basic values and goals
- skills talents
- character
- motivation
- organizational
- skills diversity of interests
- communication
- skills self-image
- team work
Again, the responsibility for revealing these qualities rests with you, the applicant. However, very few interviewees are glib enough to include such information on the spot. Unless you think about questions and decide how you want to respond to them, your off-the-top-of-your-head answer is unlikely to reveal your best qualities.
G. Employer Turn-offs
Interviewers have mentioned a number of things they regard as "turn-offs" during an interview:
- Not being familiar with the practice areas and other characteristics of the firm (e.g. stating you want to practice entertainment law when they don't practice in that area)
- Admitting that you don't know anything about the firm
- Mispronouncing the name of the firm
- Appearing arrogant, unenthusiastic or lethargic
- Not being involved in the interview, forcing the interviewer to pull information from you
- Giving "yes" or "no" answers
- Asking questions, because you know it is the appropriate thing to do, then ignoring the answers
- Asking questions that could have been easily answered by reading the firm's profile
H. Dealing with Difficult Interviewers
Infrequently, you will interview with an individual who is particularly rude or one who asks illegal questions (illegal questions are discussed in detail in the Discrimination in Interviewing handout). Throughout the interview, try to maintain your composure (as hard as this may be). Remember that there are alternative answers to every question. You might simply answer directly and honestly. Then decide after the interview if you would like to withdraw from consideration because you choose not to work for this employer. You might tell the interviewer that the question is rude or illegal. However, such statements will probably eliminate you from consideration. You might respond by not answering the question but making a relevant statement on what the interviewer is really trying to learn. For example, if asked what your plans for having a family are, an illegal question, simply answer that you keep your personal and professional lives separate and, therefore, feel that any future plans will not affect your success as an attorney. If you ever feel that an interviewer has asked you discriminatory questions or made discriminatory remarks during an interview, report them to CSO immediately.
III. INTERVIEWING TIPS FOR THE NATURALLY RESERVED
In addition to all of the suggestions mentioned above, students who are reserved must be even more prepared and know their own strengths and weaknesses and the employer's organization. Shy and reserved individuals might not function at their best when asked a question for which they are not given enough time to think. Therefore, preparing and practicing the answers to typical interview questions is essential in the case of a naturally reserved individual.
It also helps to arrive early for interviews. Having to rush around at the last minute is fine for people who aren't bothered by this type of stress, but reserved people generally like to be in as much control of a situation as possible. Many interviewees arrive early and find a place to sit in the building lobby, or even in a rest room, and then use the time to review their notes, this works especially well for more reserved interviewees.
We also recommend that a reserved or shy student avoid scheduling interviews at the end of the day. When the interviewer is fatigued, a student may need extra energy and an extroverted personality to get him or her on track. It is also a good idea to schedule interviews with breathing space in between. A full day of interviewing can sap your enthusiasm and make you feel inhibited.
Although you might feel uncomfortable at the idea, an interviewee does the talking during 50 percent to 60 percent of the interview. For reserved individuals this can be difficult. Recognize that you will improve after each interview. Talk with CSO staff preferably before your first interview but also after it to evaluate how you can improve your performance. Interviewing is definitely an acquired skill.
Being shy is not a liability and does not affect your ability to become an excellent attorney. Remember, quiet confidence can be a wonderful asset.
IV. INTERVIEW TIPS THAT MAKE THE DIFFERENCE
- Be on time
- Convey a positive attitude (even when asked about potentially negative things)
- Be knowledgeable about the firm/organization
- Stress your strong points and specific skills: demonstrate self-confidence
- Ask informed questions. Do not ask for information that is easily available from the employer resume or Martindale Hubble
- Maintain good eye contact and listen carefully
- Answer questions directly and positively
- Dress appropriately and project a professional image
- Avoid presenting yourself as a specialist if you are not one (It is perfectly acceptable to be open to exploring different practice areas, unless the firm only practices in one specific area)
- Interact as an equal in the interview: play an active role
- Demonstrate a real interest in the employer
- Be assertive without appearing overbearing or aggressive
- Send the interviewer a thank-you letter expressing your continued interest
- Establish a filing system for your materials. Keep copies of correspondence, information about employers, and notes on interviews and follow-up appointments.
V. TYPICAL QUESTIONS EMPLOYERS ASK DURING INTERVIEWS
The following is a sample of the types of questions that an employer might ask during an interview. Although the questions may not be asked exactly as they are phrased below, you should use them to help prepare for the types of information an employer might try to solicit from you.
A. Personal Background
- Tell me about yourself. -- How would you describe yourself?
- What two or three accomplishments have given you the most satisfaction?
- What do you consider to be your greatest strengths? Weaknesses?
- What are some of your life's goals?
- What qualities do you have that will make you a successful lawyer?
- In what type of environment are you most comfortable?
B. Career Objectives
- Why did you choose law as a career?
- What are your short and long-term goals?
- What do you see yourself doing five to ten years from now?
- How would you describe the ideal position for you?
- What two or three things are most important to you in a job?
- Do you know what type of law you want to practice? Why?
C. Educational Background
- Why did you select your college or law school?
- What courses did you like best? Least? Why?
- Tell me about your grades. Where do you rank in your class?
- Tell me about your participation on the journal (in your clinical program, your thesis or research project, publication, or your courses).
- How has law school prepared you to work here?
- Describe your most rewarding law school experience.
D. Work Experience
- Describe your recent work experiences.
- What did you like or dislike about the experiences? Why did you leave?
- Did you get an offer from your summer employer? Why not?
- What skills have you developed as a result of your other jobs?
- How is your work experience relevant to our practice?
- What is your analysis of this case?
E. Job Seeking Considerations
- Do you have a geographical preference? Why?
- What ties do you have to this area?
- Where else are you interviewing? Why?
- How long have you been looking?
- Have you been offered a job by any other firms?
F. Why This Firm/Organization?
- How did you learn about us?
- Why did you decide to interview with us?
- What do you think distinguishes us from similar employers?
- What do you think it takes to be successful in an organization like ours?
- Why should we hire you?
- What have you learned from the attorneys you have spoken with here?
- What would you like to know about us?
VI. SAMPLE QUESTIONS TO ASK DURING INTERVIEWS
Asking questions during an interview enables you to determine whether you are interested in the employer as well as to show that you are a qualified candidate. You should be prepared to ask a few questions of each interviewer. While you should always base your questions on research that you have done on the organization, you should not ask questions which are easily answered by reading the employer's profile. Check, for example, employer resumes, NALP forms, Lexis-Nexis and Martindale-Hubble for information on employers.
A. General Character of the Firm/Organization
- How would you describe the general character of the organization?
- What makes it unique? What are some of its special qualities or traditions?
- How would you characterize its strengths and weaknesses?
- What is the future direction of the firm/organization?
- What is the organization looking for in an ideal associate?
- How many associates has the firm hired, or plans to hire?
- How many partners typically are named each year?
- How many partners started with the firm as associates?
- In which activities are members of the organization involved?
- How does the firm support participation of members in: Political activities? Continuing legal education? Government service? Pro bono cases?
B. The Interviewer
- What is your background?
- Why did you decide to join this organization?
- Did you clerk here?
- What led you to choose your area of practice?
- Did you start off in your current practice area? If not, why did you switch?
- What cases are you currently working on?
- What is a typical day like for you?
- What has been the most challenging (or gratifying) aspect of working at the firm/organization? About practicing law?
- Can you tell me something about the most interesting case you have worked on during the last six months and what was your role in it?
C. Questions Related to Law Firms
1. PRACTICE
- To what extent is the firm specialized? (Ask only if this information is not clear from your research.)
- What types of clients does the firm represent?
- On which cases are some attorneys currently working?
- What work could I expect to be assigned as an associate?
2. ADMINISTRATION
- What is the firm's system of management?
- How is the work assigned, supervised, evaluated?
- How are new associates trained?
- What are the criteria for advancement?
- What administrative support systems are available to attorneys?
3. QUESTIONS PRIMARILY GEARED TOWARDS PARTNERS
- Does the firm/organization hire more from their summer program or by lateral hiring?
- When does an associate become a partner in the firm?
- How much emphasis is placed on bringing in new business?
- Do business cycles significantly affect partnership in the firm?
- Has the firm admitted fewer associates to partnership during periods of business contraction in the local or national economy?
- What criteria does the firm use in admitting associates to the partnership?
- Does the firm use a "competitive standard" that places a predetermined restriction on the number of partners in a given field?
- Does the firm use a "meet the firm's standard of performance" test and admit all associates who meet it?
- What happens to associates who are not admitted to the partnership?
- Does the firm have career opportunities for associates that it does not admit to the partnership?
- If there are no opportunities within the firm, does it help place associates in other jobs?
D. Questions Related to Public Interest
- How is your organization's work divided -- direct client service, impact litigation, community education, advocacy, policy?
- How do clients find out about your legal services?
- Who are the majority of your clients?
- How much direct client contact can I expect to have? (This information may be in the materials provided by the organization.)
- How much legal research and writing will I be able to do?
- What type of supervision/feedback is provided to law clerks and more junior staff attorneys? Is the process formal or informal?
- Are there regular staff or attorney meetings? How are they run? Are law clerks allowed to attend/participate?
- Do you ever hire law clerks as fellows or staff attorneys, or are most of the attorneys you hire more experienced?
- How is the organization funded? In your opinion, how stable is the funding?
- Do you work closely with a board of directors? Generally, what is the board's make-up? What have you found to be the rewards/challenges of working with your board?
E. Questions Related to Government Agencies
(See also, Quick Tips for Interviewing with the District Attorney's Office and /or the Public Defender's Office handout)
- What type of training/supervision/feedback is provided to law clerks/interns and more junior staff attorneys?
- Is the process formal or informal?
- Are there regular staff or attorney meetings? How are they run? Are law clerks allowed to attend/participate?
- Do politics ever affect the office's work or priorities?
- Do you ever hire law clerks/interns as attorneys or are most of the attorneys you hire more experienced?
- What are the challenges/rewards of working in this agency?
F. Summer Program Questions
Note: Please be cautious when asking any questions regarding the summer program. Employers have often complained that students asked questions which were easily answered in their recruiting materials.
- Describe the structure of the summer law clerk program at your firm/organization?
- What form of supervision/mentoring should I expect?
- How regularly do performance evaluations occur?
- Who determines my work schedule?
- How are work assignments distributed to the law clerks?
- If the training is rotational through departments, will the firm/organization take into account my area of practice preference?
VII. INTERVIEW CHECKLIST
In preparing for interviews, many applicants have found this brief checklist to be helpful.
Interview Preparation Checklist
- The purpose of the interview is: ________________________
- Reviewed the following information about the employer:
- a. Employer Resume
- b. Martindale/professional directories
- c. Legal Periodicals
- d. Faculty/Contacts/Practicing Attorneys
- e. Westlaw/Lexis Search
- f. Other ______________________
- Assessed personal qualifications and background
- a. Professional qualifications(education, work experience, accomplishments, skills and abilities)
- b. Personal characteristics (strengths and weaknesses, interests and preferences, values and goals)
- c. Compatibility with employment situation (short and long-range goals, personality characteristics, work environment preferences, emonstrated interest in employer)
- Formulated interview questions and responses:
- a. Information about myself to provide to employer (positive information that didn't specifically get asked)
- b. Information to obtain from employer (factors to consider in arriving at a decision)
- Assembled interview materials:
- a. Copies of resume, writing sample, references and Record of Academic Performance
- b. Notepad for names and impressions
